Discuss your surveying issue
Tell us about the property, the parties involved and any deadlines. After the initial enquiry, we will confirm the appropriate way to send notices, drawings or reports.
Prefer to talk it through first? Call 020 7101 4590.
Works near boundaries need more than a party wall award
Most London projects touch a neighbour somehow: a scaffold over the flank wall, a crane swinging across the garden, operatives needing access to render a gable. None of that is granted by the Party Wall Act - it is negotiated, licensed and recorded, which is this service.
Acting for either the building owner or the adjoining owner, we advise on and negotiate scaffold and access licences, crane oversail agreements and the protections that go with them: schedules of condition before works, insurance and indemnity provisions, working-hours and reinstatement terms, and licence fees where appropriate. Where consent is unreasonably refused for basic preservation works, we advise on access orders under section 8 of the Access to Neighbouring Land Act 1992 - including its limits, since the Act covers preservation, not improvement.
Neighbourly matters run alongside party wall procedures rather than replacing them: notices and awards under the Party Wall etc. Act 1996 are covered on our Party Wall Surveyors page, and the two workstreams are coordinated so your neighbour hears one coherent story. Licence terms are commercial agreements - where their drafting needs a solicitor, we say so and work alongside yours.
Provider
Hampstead Chartered Surveyors & Building Consultancy, Hampstead NW3
Reviewed by
Savas Bulduk BSc (Hons) MRICS, Director & Chartered Building Surveyor
Coverage
North, North West, Central, West, South West, South East and East London
Service
Neighbourly Matters
Regulation
RICS Regulated Firm No. 923064
Insurance
Professional indemnity insurance held
Contact
What to send, and what you receive
Send the documents and a short summary and we will confirm how we can act and a fee before you instruct.
What to send before we quote
- Any notices or draft notices
- Relevant lease clauses, if applicable
- Drawings of the proposed works
- Neighbour or freeholder correspondence
- Key dates or deadlines
What you receive
- A written schedule, award, report or advice suited to the matter
- A clear explanation of your position and options
- The next steps and any deadlines
Some matters can need specialist input (for example a structural engineer for basement or structural works); we tell you when this is needed. Ask what the report would include.
When neighbourly matters advice is needed
- A scaffold, hoarding or gantry must stand on or over neighbouring land
- A tower crane will oversail adjoining property and an oversail licence is needed
- Render, repointing or roof repairs require access from next door
- A neighbour's development is asking for access or oversail over your property and you want the terms protected
- Consent for preservation access is being refused and a s.8 ANLA 1992 order is worth assessing
- A condition record is needed before works start near your boundary
What this service covers
Access and scaffold licences
Negotiated terms covering extent, duration, insurance, security, working hours, reinstatement and fees - for either side of the fence.
Crane oversail agreements
Oversail licences with swept-path extents, operating restrictions, insurance and indemnity provisions appropriate to the development.
Section 8 ANLA 1992 advice
Advice on access orders for preservation works where consent is refused: prospects, limits and evidence - coordinated with your solicitor for the application itself.
Condition records and monitoring
Schedules of condition of adjoining property before works, and monitoring or re-inspection where the works justify it.
Outputs
- Negotiated licence heads of terms ready for legal drafting
- Photographic schedules of condition of affected neighbouring property
- Advice notes on s.8 ANLA prospects and limits where relevant
- Coordination with party wall procedures so notices and licences align
- Re-inspection records and damage attribution evidence if matters arise
Process
Map the interfaces
Which neighbours, which rights, which structures - before programme assumptions harden.
Record condition
Schedules of condition taken early enough to be uncontested.
Negotiate terms
Licence terms negotiated proportionately - protective, not punitive.
Coordinate with party wall
Notices, awards and licences sequenced as one neighbour-facing package.
Support during works
Monitoring, variations and access changes handled as the build evolves.
Close out
Reinstatement checked against the record; licences discharged cleanly.
Neighbourly matters in tightly packed London streets
Most London building projects touch a neighbour somewhere: scaffold that oversails a garden, a crane swinging over a roofline, access needed from next door to repair a flank wall. These are neighbourly matters — related to, but wider than, the Party Wall Act.
Scaffold and access licences, crane oversail agreements and access arrangements for repairs are negotiated permissions, not statutory rights — and where statute does assist, as with access to neighbouring land for certain repairs, the legal steps sit with your solicitors. Our role is the surveying side: defining what is actually needed, for how long, with what protections, and recording the neighbouring property’s condition so both sides are protected.
Handled early, neighbourly matters are paperwork; handled late, they are programme risk — a basement or facade contract stalled for weeks over an oversail that could have been agreed at design stage. We act for both project teams seeking agreements and neighbours asked to grant them.
Common neighbourly matters instructions
- Scaffold and access licences for facade and roof works.
- Crane oversail agreements for development sites.
- Access arrangements for repairs reachable only from next door.
- Hoarding and site set-up affecting neighbouring frontages.
- Protective works and monitoring near adjoining structures.
- Condition records before neighbouring works begin.
- Licence terms: duration, hours, protections and reinstatement.
- Advice to neighbours asked to grant access or oversail.
- Coordination with party wall procedures where both apply.
- Post-works condition review and licence close-out.
How fees are set
Fees follow the number of interfaces and the negotiation involved: a single scaffold licence is a modest exercise; a development with crane oversail across multiple ownerships is a programme of agreements.
We confirm a fixed fee in writing after scoping the building and the brief, before any work starts. There are no percentage mark-ups on third parties we coordinate.
What affects the fee
- Number of adjoining ownerships affected
- Licence types required: access, scaffold, oversail
- Condition-record extent and re-inspection visits
- Whether we act for building owner or adjoining owner
- Interaction with party wall procedures on the same project
A representative crane oversail and scaffold instruction
The following London inspection and reporting workflow breakdown shows how our RICS surveyors scope, inspect and report on real properties across London; see our published London surveying case studies for completed project records.
- Typical client: A developer building out a corner site in North London
- Typical property: A tower crane whose jib oversailed two adjoining gardens, with scaffold to one flank boundary
- Typical issue: Neighbours were willing in principle but wanted protections, hours and reinstatement defined before agreeing
- Typical instruction: Negotiate licence terms for the oversail and scaffold, and record the adjoining properties’ condition
- What the client typically receives: Agreed licence terms, schedules of condition and a clear close-out basis, with solicitors documenting the agreements
- How it is typically used: The crane was erected on programme and both licences closed out without dispute at completion
- Related services: Party Wall Surveyors, Schedules of Condition, Development Monitoring
Related articles and guidance
Party wall guide for London homeowners
When the Act applies and how the process runs.
View Party wall guide for London homeownersSchedule of condition checklist
What to record, and the lease wording that makes it bite.
Read the guideLoft conversions and party wall agreements
Common neighbourly issues on London loft works.
View Loft conversions and party wall agreementsHave a notice, schedule or lease document? Start with the enquiry. After the initial enquiry, we will confirm the appropriate way to send notices, drawings or reports.
Ask us to review your documentsNeighbourly matters the Party Wall Act does not cover
Not every neighbour issue is a party wall matter. A great deal of the friction on a London site sits in adjacent bodies of law, and knowing which one applies is what keeps a project moving. Scaffolding and crane oversail over a neighbour’s land or airspace is a trespass unless licensed, so an oversailing or scaffold licence — with a schedule of condition and insurance provisions — is negotiated separately from any party wall award.
Where you need to go onto a neighbour’s land to carry out repairs that cannot reasonably be done otherwise, the Access to Neighbouring Land Act 1992 allows an access order from the county court; we prepare the technical scope and condition record that such an application rests on. Rights of light are a different matter again: an easement acquired over time under the Prescription Act 1832 can be injured by a new building, and the Rights of Light Act 1959 lets an adjoining owner register a light obstruction notice — questions we scope with a rights-of-light specialist rather than treat as party wall work.
Boundary position, the line of junction, and disputes over ownership of a wall or fence fall outside the award process and are resolved by the deeds, the physical evidence and, where needed, a determined boundary application to the Land Registry. On basement and underpinning schemes the adjoining owner’s protection also runs through the building contract and the insurance-backed monitoring regime, not the award alone. We tell you at the outset which instrument each issue belongs to, so notices, licences and records are put in place in the right order.
Neighbourly Matters FAQs
Is not this all covered by the Party Wall Act?
No. The Party Wall etc. Act 1996 covers specific works to shared structures, excavation near them, and grants limited access rights for those notifiable works only. Scaffolding over a neighbour's garden for your rear extension, or a crane oversailing their roof, sit outside it - those need negotiated licences, which is precisely this service. The two run together on most projects.
What does section 8 of the Access to Neighbouring Land Act actually allow?
It lets a court grant access to neighbouring land where it is reasonably necessary for the preservation of your property - repairs and maintenance, not improvements or new building. It is a backstop where consent is unreasonably withheld, not a first move, and the application itself is legal work we support with the technical evidence.
Can a neighbour charge for a crane oversail or scaffold licence?
Often, yes - oversail and scaffold licences commonly carry a licence fee reflecting the imposition, alongside insurance, indemnity and reinstatement terms. What is reasonable depends on the interference; our role is to keep terms proportionate, whichever side we act for.
We are the neighbour - the developer wants access over our property. What should we do?
Take advice before saying yes or no. A well-drafted licence with a condition record, insurance evidence, defined extent and duration, and appropriate fee protects you far better than informal consent - and far cheaper than a dispute after damage.
Do you draft the legal licence documents?
We negotiate and agree the technical and commercial heads of terms and provide the condition records; formal licence drafting is legal work and we coordinate with your or the other party's solicitors, which keeps everyone within their competence.
What happens if damage occurs during the works?
The schedule of condition is the referee. We re-inspect, attribute genuine changes, and support resolution under the licence's security and indemnity provisions - usually without the matter ever reaching a formal dispute.
Related services
Party Wall Surveyors
Notices, awards and the statutory framework this service runs alongside.
View ServiceSchedules of Condition
The condition records that make licences enforceable.
View ServiceBoundary Dispute Surveyors
Measured evidence and expert reporting where the boundary line itself is disputed.
View ServiceBasement Impact Assessment Support
Camden-context basement works with multiple neighbourly interfaces.
View ServiceDaylight, Sunlight & Rights of Light
The other neighbourly constraint on London massing.
View ServiceProject Advisory & Contract Administration
Delivery support for the works behind the licences.
View ServiceContract Administration
Administering the building contract those works sit under.
View ServiceNeighbourly matters support across priority London areas
Hampstead
NW3 — Camden.
View Hampstead party wallBelsize Park
NW3 — Camden.
View Belsize Park party wallHighgate
N6 — Camden.
View Highgate party wallSt John's Wood
NW8 — Westminster.
View St John's Wood party wallMarylebone
W1U — Westminster.
View Marylebone party wallKensington
W8 — Kensington and Chelsea.
View Kensington party wallChelsea
SW3 — Kensington and Chelsea.
View Chelsea party wallSouth Kensington
SW7 — Kensington and Chelsea.
View South Kensington party wallWorks near a London boundary? Call 020 7101 4590.
Enquire about Neighbourly Matters
Tell us briefly about the building and what you need. Your enquiry goes directly to our chartered surveying team.
We respond to enquiries within one working day.
Prefer to talk it through first? Call 020 7101 4590 or email enquiries@hampsteadcharteredsurveyors.co.uk.
Typical fees: Neighbourly Matters instructions in London typically start from £600 plus VAT; we confirm a fixed fee after scoping the building and the brief.
Neighbourly matters surveyor in Central London
Regional guidance for Central London building stock, client decisions and delivery constraints.
Neighbourly matters surveyor in Central London
Neighbourly matters advice manages construction interfaces that sit outside or alongside the Party Wall Act, such as scaffold access, crane oversailing, protection, logistics and shared-boundary coordination. In Central London, each interface needs the correct legal route, technical information and evidence rather than one generic neighbour agreement.
View Neighbourly matters surveyor Central London guidanceDedicated Central London service guides
Compare 59 dedicated service guides and 16 core neighbourhoods.
View the Central London hubNeighbourly Matters London: Deliverables & Transparent Fee Matrix
Every neighbourly matters london instruction is confirmed by a fixed written fee proposal once the property address, tenure and scope are reviewed. Starting fees begin from £850 plus VAT; all fee guides below are exclusive of VAT (plus VAT).
| Scope / Property Band | Deliverables & Technical Scope | Typical Turnaround | Transparent Fee Guide (Excl. VAT) |
|---|---|---|---|
| Band A — Standard / Single-Property Neighbourly Matters London | Pre-instruction document review, targeted site inspection or desktop appraisal, and structured RICS-aligned report. | 3–5 working days from inspection | From £850 plus VAT (scaffold access licence, crane oversail review or pre-works Schedule of Condition) |
| Band B — Comprehensive Neighbourly Matters London Instruction | Full site inspection, photographic defect/evidence schedule, regulatory analysis and prioritised cost/action plan. | 5–8 working days from site access | From £1,450 plus VAT (combined neighbourly access agreement, party-wall & boundary coordination) |
| Band C — Complex, Heritage or Multi-Unit Neighbourly Matters London | Listed-building, higher-risk, multi-unit or portfolio instruction with senior director review and adviser coordination. | 7–12 working days (or agreed milestone) | From £2,450 plus VAT (complex urban basement/infill neighbourly risk matrix & monitoring protocol) |