Dilapidations surveyors London for landlords and tenants
Dilapidations advice helps landlords and tenants understand and resolve repairing, decoration and reinstatement obligations under commercial leases — before they become a disputed end-of-lease cost.
We prepare and respond to interim and terminal schedules of dilapidations and quantified demands, review schedules of condition, assess the Section 18 position, and support negotiation toward a proportionate settlement. We work alongside your legal advisers and are clear about where legal interpretation of the lease sits with them.
When to take dilapidations advice
Clients usually come to us with a lease event or a claim, not a survey name. These are the typical triggers.
A schedule of dilapidations is the document setting out a tenant’s alleged breaches of the repairing, decoration and reinstatement obligations in a commercial lease, and the works or costs the landlord claims — prepared against the specific lease covenants.
| Schedule | When served | What it deals with |
|---|---|---|
| Interim schedule | During the lease term | Breaches the landlord wants remedied before lease end |
| Terminal schedule | At or shortly after lease expiry | The final position — remedies and strategy differ from the interim case |
Landlords
- You are a landlord planning to recover end-of-lease repair costs.
Tenants
- You have received a schedule of dilapidations or a quantified demand.
Lease stage, documents and disputed items
- A commercial lease is approaching expiry or a break date.
- A schedule of condition needs preparing before a lease completes.
- Alterations carried out under licence may need reinstating.
- You need a Section 18 diminution view before negotiating.
- Service charge and dilapidations scope may be overlapping.
- A claim has stalled and may need expert evidence.
Request dilapidations advice
Tell us whether you act for the landlord or tenant, the lease event, the property and any deadline; we will confirm the right scope.
Prefer to talk it through first? Call 020 7101 4590.
What our dilapidations surveyors cover
Terminal schedules
Schedules of dilapidations at or near lease expiry.
Interim advice
Assessment of repairing obligations during the lease term.
Tenant response
Technical review and negotiation support for tenants receiving a claim.
Schedules of condition
Baseline condition records to manage future liability.
What to send, and what you receive
Send the lease documents and a short summary of your position; we will confirm how we can act and a fee before you instruct.
What to send before we quote
- Whether you act for the landlord or the tenant
- The lease and any licences for alterations
- Any schedule of condition, schedule of dilapidations or quantified demand
- Rent deposit documents and relevant correspondence
- The property details, lease event and any deadline
What you receive
- A technical schedule or technical response suited to the instruction
- A liability view against the lease obligations
- Negotiation support and a clear next-step position
Where legal interpretation of lease covenants is needed, we work alongside your legal advisers. Ask what the dilapidations advice would include.
What you receive
Technical schedule
Defects and breaches set out clearly against lease obligations.
Liability advice
Assessment of repair, decoration and reinstatement exposure.
Negotiation support
Commercially realistic advice for settlement discussions.
Dispute readiness
Evidence and reasoning that can support formal dispute resolution if needed.
Have a notice, schedule or lease document? Start with the enquiry. After the initial enquiry, we will confirm the appropriate way to send notices, drawings or reports.
Ask us to review your documentsHow a dilapidations instruction works in practice
Dilapidations work moves through several distinct stages whether we act for the landlord or the tenant. The structure below is what most instructions follow, from initial inspection through to settlement or, occasionally, dispute resolution.
1. Lease and document review
We review the lease, any licences for alterations, schedules of condition, rent deposit deeds and historic correspondence so the technical position is aligned with the legal one before any inspection takes place.
2. Building inspection
Detailed inspection of the demise, recording defects against the repairing, decoration and reinstatement covenants. Photographs, measurements and specific lease-clause references support every item in the schedule.
3. Schedule preparation or response
For landlords, we prepare an interim or terminal schedule with costs. For tenants, we review and respond to a received schedule, identifying items that are out of scope, betterment, or already covered by a schedule of condition.
4. Negotiation and settlement
Most claims settle by negotiation. We support discussions with realistic technical positions, Section 18 cap considerations where relevant, and evidence that can also support formal dispute resolution if needed.
The Dilapidations Protocol timetable
What the Pre-Action Protocol expects after a commercial lease ends, and when. Each period is “a reasonable time”; the figures below are the Protocol’s own general expectations.
| Step | Who | General expectation |
|---|---|---|
| Schedule of dilapidations served | Landlord | Generally within 56 days of the end of the tenancy (para 3.3) |
| Quantified Demand sent | Landlord | Within the same timescale as the schedule (para 4.2.3) |
| Tenant’s Response | Tenant | Usually within 56 days of the Quantified Demand (paras 4.2.4 and 5.2) |
| Parties meet to narrow the issues | Both | Within 28 days of the tenant’s Response (para 7.1) |
Two points worth knowing, because they are commonly stated the wrong way round. The 56-day response period runs from the Quantified Demand, not from the schedule. And the Protocol applies only to claims at the termination of a tenancy — a dispute during the term runs under the Practice Direction on Pre-Action Conduct instead.
Check the usual claim timetable with our Dilapidations Protocol and 1938 Act checker.
Interim, terminal, and the section 18 cap
Which schedule you are dealing with
- An interim schedule is prepared while the lease is still running, in contemplation of the breaches being remedied during the term. It does not deal with yield-up obligations.
- A terminal schedule is prepared at, shortly after, or in anticipation of the end of the term, and does include yield-up obligations.
- A schedule of condition is a different instrument entirely: a dated factual record of the premises, usually taken at the start of a lease and annexed to it, so the repairing covenant is read against that recorded state. See schedules of condition.
The 1938 Act during the term
The Leasehold Property (Repairs) Act 1938 requires a lease granted for seven years or more and at least three years unexpired at the relevant statutory point. For the section 1(1) counter-notice route, the three-year condition is tested when the qualifying section 146 repair notice is served; section 1(2) separately restricts an action for repair damages begun while three or more years remain.
An interim schedule alone is not the statutory notice. Following a qualifying notice, the tenant has 28 days to serve a counter-notice claiming the Act's protection. If a valid counter-notice is served, the landlord needs the court's leave for the relevant forfeiture or repair-damages proceedings. The statutory exclusions, notice and service requirements should be checked with your solicitor.
What section 18(1) does and does not cap
Section 18(1) of the Landlord and Tenant Act 1927 caps damages for breach of a repairing covenant at the amount by which the value of the reversion is diminished by the breach — so the cost of the works is the starting point, not the answer.
The statutory wording concerns repairing covenants; a heading such as decoration or reinstatement does not by itself decide whether the cap applies. The obligation and the loss claimed need to be assessed rather than treating every item in a dilapidations schedule as repair.
At lease termination, section 18(1) also prevents recovery of repair damages if it is shown that demolition or structural alterations at or shortly after termination would make those repairs valueless, whatever the condition of the premises.
Common dilapidations issues we see in London leases
The patterns below come up repeatedly in instructions across London. They guide where we focus inspection and reporting effort.
Reinstatement of alterations
Alterations carried out under licence often need to be reinstated at lease end. Whether the landlord can require reinstatement depends on the licence wording and any consents subsequently varied.
Section 18 cap
Section 18(1) of the Landlord and Tenant Act 1927 caps damages for breach of repairing covenants by the loss in the value of the landlord's reversion caused by that breach. Establishing this cap matters in many terminal claims.
Inadequate schedule of condition
Where the lease references a schedule of condition but the document is incomplete, undated or unsigned, it may not effectively limit the tenant's obligations. We highlight evidential weaknesses early.
Service charge double recovery
Items already recovered through the service charge cannot also feature in a dilapidations claim. Identifying overlap protects tenants from paying twice for the same works.
Professional advice and separate works appointments
We are not your solicitor: the legal interpretation of lease covenants and any litigation are legal matters, and we work alongside your legal advisers rather than giving legal advice.
Where a formal expert role is required we can act as expert witness or single joint expert, subject to conflict checks and the overriding duty to the tribunal or court. We give a realistic assessment of the likely position rather than promising a particular settlement figure, because the outcome depends on the evidence, the Section 18 position and the parties' intentions for the building.
Agree any separate legal, accounting or valuation instruction with the relevant professional.
Professional services and contractor works use separate scopes, terms, responsibilities, fees and records. An HCS survey does not oblige the client to use HCS for works. Where HCS is contractor, HCS will not act as contract administrator, employer's agent, clerk of works, independent certifier or expert witness for those works. Where independent monitoring or certification is required, the client must appoint a separate professional.
The conflicts policy also prohibits an HCS contractor tender in HCS-controlled Section 20 procurement, a contractor role on the relevant works when HCS acts for the adjoining owner, a connected delivery interest from safety-critical or expert evidence, and combined independent insurance-claims support and contractor roles on the same reinstatement works.
- From Survey to Completed Works: Compare monitored, independently procured and separately contracted delivery routes.
- Schedules of Condition: Record condition evidence at a lease or works boundary.
- Refurbishment & Building Works: Consider a separate works quotation for a suitable reinstatement scope.
What affects the fee?
Dilapidations advice is quoted to the matter; the fee depends on the schedule, the lease and the position you are in. The main factors are:
- Whether we act for the landlord or the tenant
- The type of schedule (interim, terminal or Scott schedule)
- The size of the property and the extent of the demise
- The complexity of the lease and its repairing obligations
- The evidence needed to support or challenge repair liability
- Whether negotiation and settlement support is required
- The timescale and any deadlines
We confirm a written scope and fee before you instruct, so the cost is clear before any commitment.
Key contact
Savas Bulduk BSc (Hons) MRICS, Director & Chartered Building Surveyor leads our dilapidations, schedule of condition and lease-consent instructions.
Verify RICS membership · How we are regulated · Discuss your instruction
Enquire about Dilapidations
Tell us briefly about the building and what you need. Your enquiry goes directly to our chartered surveying team.
We respond to enquiries within one working day.
Prefer to talk it through first? Call 020 7101 4590 or email enquiries@hampsteadcharteredsurveyors.co.uk.
Typical fees: Dilapidations instructions in London typically start from £1,250 plus VAT; we confirm a fixed fee after scoping the building and the brief.
Dilapidations Surveyors London FAQs
The section 18 answers below concern damages for breach of repairing covenants, not a cap on every head of a dilapidations claim.
What is a schedule of dilapidations?
A schedule of dilapidations is a document that sets out a tenant's alleged breaches of the repairing, decoration and reinstatement obligations in a commercial lease, and the works or costs the landlord claims. It is the technical basis for a dilapidations claim and is usually prepared by a building surveyor against the specific lease covenants.
What is the difference between an interim and a terminal schedule?
An interim schedule is served during the lease term, where the landlord wants breaches remedied before lease end. A terminal schedule is prepared at or shortly after lease expiry and deals with the final position. The strategy and the available remedies differ between the two, so the type of schedule matters.
Do you act for landlords and tenants?
Yes. We advise both landlords and tenants, subject to conflict checks, and tailor the strategy to the client's commercial position. Acting on both sides over time means we understand how the other side will assess a claim, which helps reach a realistic settlement.
What is the Section 18 cap on a dilapidations claim?
Section 18 of the Landlord and Tenant Act 1927 caps the landlord's damages by the diminution in value of the reversion: in plain terms, the loss in the building's value caused by the breaches. Where the works are unlikely to be carried out, for example because the landlord intends to redevelop, the cap can be significantly lower than the cost of the works, so it is important to assess it.
Can a schedule of condition reduce a tenant's liability?
Yes. A properly prepared, dated and signed schedule of condition, correctly referenced in the lease, can limit the tenant's repairing obligation to the recorded condition. Where the schedule is incomplete, undated or unsigned it may not be effective, so we assess its evidential weight early in the matter.
Is a quantified demand the same as a schedule of dilapidations?
A schedule of dilapidations sets out the alleged breaches and the works required. A quantified demand attaches costs to each item and is the form most terminal claims take. The underlying schedule remains the technical basis, and the costed demand is what is negotiated.
How are dilapidations costs assessed?
Costs are assessed item by item against the lease covenants, allowing for the tenant's actual obligation, the standard required, betterment and any works already covered elsewhere. We then consider the Section 18 cap and the landlord's intentions for the building, because both can materially change the recoverable figure.
Do dilapidations claims always settle?
Many claims settle by negotiation rather than proceeding to formal dispute resolution, but a fair settlement depends on robust technical evidence. A well-prepared schedule and a realistic assessment of the cap and the landlord's intentions are what allow a proportionate settlement to be reached.
Can service charge items appear in a dilapidations claim?
No. Items already recovered through the service charge cannot also be claimed as dilapidations, as that would be double recovery. Identifying this overlap is an important part of a tenant response and protects the tenant from paying twice for the same works.
Do you provide expert witness reports on dilapidations disputes?
Yes. Where a claim is not resolved by negotiation, we can act as expert witness or single joint expert subject to conflict checks, with reports prepared to the relevant Civil Procedure Rules Part 35 standard and the duty to the tribunal or court.
When should a tenant take dilapidations advice?
A tenant should take advice well before lease expiry, ideally when a break option or lease end is approaching, and immediately on receiving a schedule or quantified demand. Early advice often reduces the claim by identifying items that are out of scope, betterment, time-barred or already covered.
What is supersession in a dilapidations claim?
Supersession is where works the landlord intends to carry out, for example a refurbishment or redevelopment, would make some of the tenant's repairs unnecessary. Where a breach would have been overtaken by the landlord's own scheme, the recoverable loss for those items is usually reduced or removed; this affects the measure of damages and links closely to the Section 18 assessment of the diminution in the reversion. Establishing the landlord's genuine intentions for the building, with supporting evidence, is often central to a proportionate terminal claim, so we typically assess it early alongside the schedule.
What is the Dilapidations Protocol?
The Dilapidations Protocol is the Pre-Action Protocol for Claims for Damages in Relation to the Physical State of Commercial Property at Termination of a Tenancy. It sets out how the parties are expected to exchange the schedule, the quantified demand and the tenant's response, and to try to resolve matters before court proceedings. A surveyor's endorsement of the schedule, confirming the listed works are reasonably required and that account has been taken of the landlord's intentions, is usually part of the process; diminution in value is addressed separately, often by a valuation report. Following the protocol typically keeps a claim focused and evidence based, supporting a proportionate settlement rather than litigation.
Primary guidance we work to
The statutory and procedural framework dilapidations claims run on.
- Landlord and Tenant Act 1927, section 18 — the statutory limit on repairing-covenant damages by reference to diminution in the reversion
- The Dilapidations Protocol (Pre-Action Protocol) — the conduct, timescales and endorsements expected before proceedings
- RICS Dilapidations, England and Wales (professional standard) — the 7th edition, reissued in December 2023 as an RICS professional standard, which sets how schedules are prepared and claims assessed
- Leasehold Property (Repairs) Act 1938, section 1 and section 7 — qualifying leases, repair notices, counter-notices and court leave
- Law of Property Act 1925, section 146 — the forfeiture-notice gateway an interim claim usually runs through
- Practice Direction – Pre-Action Conduct and Protocols — what governs a during-term dispute, where the Dilapidations Protocol does not apply
Related articles and guidance
Dilapidations guide for commercial tenants
Tenant-focused dilapidations guidance.
View Dilapidations guide for commercial tenantsWestminster office dilapidations
Central London office dilapidations context.
View Westminster office dilapidationsDilapidations costs explained
Repair liability versus surveyor fees and how the Section 18 cap works.
View Dilapidations costs explainedThe landlord’s playbook
Timing, the Protocol, the section 18(1) cap and the evidence that settles claims.
View The landlord’s playbookCommercial lease liability in London property
London commercial property includes period offices, retail units, converted buildings, mixed-use assets and modern fit-outs with varied repairing obligations.
Our advice combines building surveying assessment with commercial pragmatism so claims are technically grounded and settlement discussions remain focused.
London's commercial stock makes dilapidations unusually contested. Period offices and converted buildings across central and north London often carry full repairing and insuring obligations, while fit-outs, alterations and change of use over successive tenancies blur what the tenant is actually liable to reinstate.
Terminal schedules turn on the lease covenants and any licence for alterations; section 18(1) of the Landlord and Tenant Act 1927 limits damages for breach of repairing covenants to the resulting diminution in the value of the landlord's reversion.
We prepare and respond to schedules of dilapidations for both landlords and tenants, quantify the claim on a defensible basis, and keep the technical position and the negotiation aligned so matters settle rather than drift. Where a claim may proceed, our work is prepared with the Dilapidations Protocol in mind. Acting early — ideally before lease expiry — gives tenants the option to carry out works themselves and gives landlords a properly evidenced position from the outset.
A representative dilapidations instruction
The following London inspection and reporting workflow breakdown shows how our RICS surveyors scope, inspect and report on real properties across London; see our published London surveying case studies for completed project records.
- Typical client: a commercial tenant approaching lease expiry, or a landlord at lease end
- Typical building: a London office, retail unit or mixed-use demise
- Typical issue: a terminal schedule or quantified demand with disputed scope and cost
- Typical instruction: prepare or respond to the schedule and support settlement
- What the client typically receives: a covenant-by-covenant technical assessment, a Section 18 and betterment view, and a negotiation position
- How it is typically used: to reach a proportionate settlement and avoid paying for works that are out of scope or covered elsewhere
- Related services: Building Condition Surveys, Expert Witness, Contract Administration
Related London building consultancy services
Building Condition Surveys
Condition reports for ownership, acquisition, repair planning and planned maintenance.
View Building Condition SurveysBuilding Pathology / Defect Surveys
Damp, water ingress, cracking, movement and fabric defect diagnosis.
View Building Pathology / Defect SurveysExpert Witness Surveyors
Expert evidence for property and building disputes.
View Expert Witness SurveyorsContract Administration
JCT and NEC contract administration for building works.
View Contract AdministrationSchedules of Condition
Independent condition records for leases and end-of-term dilapidations protection.
View Schedules of ConditionRelevant sectors
Residential
Surveying and advisory services for private owners, leaseholders and residential blocks.
View ResidentialCommercial
Technical advice for offices, retail, mixed-use assets and commercial landlords.
View CommercialPublic Sector
Building consultancy support for local authorities, schools and public bodies.
View Public SectorDilapidations surveyors in Central London
Regional guidance for Central London building stock, client decisions and delivery constraints.
Dilapidations surveyors in Central London
Dilapidations advice assesses alleged breaches of commercial lease covenants relating to repair, decoration, reinstatement and statutory matters. Central London claims need the lease, licences, schedules, landlord intentions and physical evidence to be read together across often altered, mixed-use or heritage property.
View Dilapidations surveyors Central London guidanceDedicated Central London service guides
Compare 59 dedicated service guides and 16 core neighbourhoods.
View the Central London hubDilapidations surveyors across priority London areas
We cover all London boroughs. These priority area pages connect dilapidations advice with local commercial building stock and lease context.
Dilapidations surveyors in Hampstead
NW3 — Camden.
View Dilapidations surveyors in HampsteadDilapidations surveyors in Belsize Park
NW3 — Camden.
View Dilapidations surveyors in Belsize ParkDilapidations surveyors in Highgate
N6 — Camden.
View Dilapidations surveyors in HighgateDilapidations surveyors in St John's Wood
NW8 — Westminster.
View Dilapidations surveyors in St John's WoodDilapidations surveyors in Marylebone
W1U — Westminster.
View Dilapidations surveyors in MaryleboneDilapidations surveyors in Greenwich
SE10 — Greenwich.
View Dilapidations surveyors in GreenwichDilapidations surveyors in Dulwich
SE21 — Southwark.
View Dilapidations surveyors in DulwichDilapidations surveyors in Chelsea
SW3 — Kensington and Chelsea.
View Dilapidations surveyors in ChelseaDilapidations surveyors in South Kensington
SW7 — Kensington and Chelsea.
View Dilapidations surveyors in South KensingtonDilapidations surveyors in Chiswick
W4 — Hounslow.
View Dilapidations surveyors in ChiswickDilapidations surveyors in Kensington and Chelsea
SW7 — Kensington and Chelsea.
View Dilapidations surveyors in Kensington and ChelseaDilapidations surveyors in Catford
SE6 — Lewisham.
View dilapidations surveyors in CatfordEvery London area with a dilapidations page
Every area below has a dedicated dilapidations page covering local commercial stock, lease patterns and the issues that drive claims there. Select yours.
North West London
Belsize Park NW3 · Brent HA9 · Camden NW1 · Colindale NW9 · Cricklewood NW2 · Dartmouth Park NW5 · Golders Green NW11 · Hampstead NW3 · Hampstead Garden Suburb NW11 · Hampstead Heath NW3 · Harrow HA1 · Kentish Town NW5 · Kilburn NW6 · Mill Hill NW7 · Primrose Hill NW1 · Queen's Park NW6 · Regent's Park NW1 · St John's Wood NW8 · Swiss Cottage NW3 · West Hampstead NW6 · Willesden NW10
North London
Angel N1 · Archway N19 · Barnet EN5 · Canonbury N1 · Crouch End N8 · East Finchley N2 · Enfield EN1 · Finchley N3 · Finsbury Park N4 · Haringey N4 · Highbury N5 · Highgate N6 · Hornsey N8 · Islington N1 · King's Cross N1C · Muswell Hill N10 · North Finchley N12 · Palmers Green N13 · Stoke Newington N16 · Tufnell Park N7
Central London & West End
Acton W3 · Bayswater W2 · Bloomsbury WC1 · Central London W1 · Chiswick W4 · City of London EC · Covent Garden WC2E · Ealing W5 · Fitzrovia W1T · Hammersmith W6 · Hammersmith and Fulham W6 · Holborn WC1V · Kensington W8 · Ladbroke Grove W10 · Lancaster Gate W2 · Maida Vale W9 · Marylebone W1U · Mayfair W1K · Notting Hill W11 · Paddington W2 · Shepherd's Bush W12 · Soho W1D
South West London
Balham SW12 · Barnes SW13 · Battersea SW11 · Belgravia SW1X · Brixton SW2 · Chelsea SW3 · Clapham SW4 · Clapham Junction SW11 · Earl's Court SW5 · Fulham SW6 · Kensington and Chelsea SW7 · Kingston KT1 · Knightsbridge SW1X · Morden SM4 · Nine Elms SW8 · Parsons Green SW6 · Pimlico SW1V · Putney SW15 · Richmond TW9 · South Kensington SW7 · St James's SW1A · Stockwell SW9 · Streatham SW16 · Tooting SW17 · Twickenham TW1 · Vauxhall SW8 · Victoria SW1 · Wandsworth SW18 · Westminster SW1 · Wimbledon SW19
South East London
Beckenham BR3 · Bermondsey SE1 · Blackheath SE3 · Camberwell SE5 · Catford SE6 · Deptford SE8 · Dulwich SE21 · Elephant and Castle SE1 · Forest Hill SE23 · Greenwich SE10 · Herne Hill SE24 · Kennington SE11 · Lambeth SE11 · Lee SE12 · Lewisham SE13 · Peckham SE15 · Rotherhithe SE16 · Southwark SE1 · Sydenham SE26 · Waterloo SE1 · Woolwich SE18
East London
Bethnal Green E2 · Canary Wharf E14 · Dalston E8 · Hackney E8 · Limehouse E14 · Newham E15 · Poplar E14 · Shoreditch E1 · Tower Hamlets E1 · Walthamstow E17 · Wapping E1W · Whitechapel E1