The owner or managing agent reviews the findings with their surveyor and agrees which defects need further investigation and which can proceed directly to remedial planning. Remedial works are then specified, a procurement route is selected, contractors are appointed through competitive tender, and the works are overseen through contract administration to practical completion.
The investigation identifies defects, but what happens next determines how effectively the issue is managed
For building owners and managing agents, understanding the post-investigation process is essential for managing cost, risk and programme proportionately and avoiding unnecessary delay or escalation.
Why the post-investigation stage matters
A facade investigation identifies defects, but the investigation itself is only the starting point. What happens next determines whether the building owner manages the issue effectively or allows it to escalate.
Clear assessment of significance, proportionate remedial planning and structured procurement are essential for managing cost, risk and programme.
When action is typically needed
Action is usually needed where the investigation identifies deterioration affecting structural integrity or weather resistance, materials that pose fire safety concerns, defects likely to worsen if left unaddressed, water ingress pathways through the facade system, or aesthetic deterioration that affects the building's use or value.
What the process looks like
After the investigation report is received, the owner or managing agent should review findings with their surveyor, agree which items need further investigation and which can proceed directly to remedial planning. Remedial works are then specified, a procurement route is selected, contractors are appointed through competitive tender, and works are overseen through contract administration to practical completion.
Who normally leads this process
Building owners, managing agents, freeholders, housing associations and public sector estates teams. Independent advisory support is typically instructed where the remedial works are technically complex, commercially significant or require structured procurement.
Common mistakes to avoid
Delaying action on significant defects because the full scope of remedial work is unclear. Appointing contractors without clear specification or competitive tendering. Not distinguishing between aesthetic issues and defects with structural or weather-resistance implications. Failing to coordinate facade remediation with fire safety and other building safety workstreams.
Where this usually links to live instructions
Facade Investigations
Where clients need independent facade assessment, defect identification and condition reporting.
View ServiceManaging Agents
See how we support managing agents with facade assessment, remediation oversight and leaseholder reporting.
View SectorPAS 9980 and FRAEW explained
How external wall fire risk is appraised, and what the outcome informs.
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Savas Bulduk
BSc (Hons) MRICS, Director & Chartered Building Surveyor.
Writes on Building surveying, Fire safety and facade, External wall systems, Technical due diligence, Contract administration. See the full team profile.